![]() ![]() I let the client know and we offered a goodwill discount on her next order.” I discovered that it was a combination of a wrong mobile number and a generic email address that wasn’t being checked. I investigated why the query hadn’t been answered. Activity: “I apologised, got the details and passed them to our head salesperson, who contacted the client within the hour.Task: “I needed to address the client’s immediate query and find out what went wrong in the normal process.”.Situation: “A customer rang up complaining that they’d waited more than two weeks for a reply from our sales team regarding a product query.”.Here's an example, recently featured in The Guardian, of what it sounds like when applying the STAR Method in the interview: What was the situation you or your previous employer faced? Tell me a time when you came up with a clever way to save money for the company. Customer Obsession. Walk us through a time when you helped a customer through a difficult process and what that looked like.Here are some examples of behavioral interview questions, relevant to Amazon: It's reasonable to expect that if you were put in a similar situation, you would do no worse than how you performed in the past. The STAR method is a structured way of answering behavioral interview questions. Behavioral interview questions usually start with "Tell me a time." or "Give me an example."īy having you share an example from your past, Amazon interviewers hope to deduce how you might perform on the job in the future. What is the STAR Method? STAR is a Way to Answer Behavioral Questions In this article, I'll explain what STAR is, how to use it, and what you should do before an Amazon interview. The Amazon recruiter may recommend that you prepare for the interview using the STAR method. SEE ALSO: Sample Answers for the Amazon Leadership Principles Interviewĭuring the Amazon interview, you should absolutely expect behavioral interview questions based on Amazon's Leadership Principles. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |